Privacy Policy

Effective Date: March 8, 2026 · Last Updated: March 8, 2026

Introduction

Welcome to Mandrake Health (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit https://mandrake.health (“Website”). By using our Website, you consent to the practices described in this Privacy Policy.

Information Gathering

When you interact with our Website, we may collect various types of information from you. This may include, but is not limited to, the following methods:

  1. Browsing our site
  2. Submitting forms, including application forms, contact forms, and testimonial submission forms (processed through Practice Better)
  3. Subscribing to our email list
  4. Making purchases through third-party payment processors
  5. Participating in surveys
  6. Engaging in other Website activities and resources

The information collected may include your name, email address, mailing address, phone number, and health-related information you voluntarily provide through application or intake forms. Please note that providing this information is voluntary, and you may visit our site anonymously. Payment processing is handled by third-party processors; we do not directly collect or store your credit card or financial account information.

Non-Personal Data

In addition to personal information, we may also gather non-personal data as you navigate our Website. This may include details like the type of web browser you use, the device you access our Website from, technical information about your internet connection, and similar information.

Cookies

Our site may utilize “cookies” to enhance your user experience. Cookies are small files stored on your device that help us understand how you interact with our Website. These may include:

  1. Analytics cookies (Google Analytics) that collect anonymous data about site usage, traffic patterns, and user behavior.
  2. Email marketing cookies (MailerLite) that help us track email signups and deliver relevant content.
  3. Essential cookies that ensure basic site functionality and security.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some features of the site may not function as intended.

Data Utilization

Mandrake Health collects and uses your information for several purposes, including but not limited to:

  1. Ensuring the Website’s functionality
  2. Enhancing customer support
  3. Optimizing the Website
  4. Organizing promotions, contests, surveys, and other interactive features
  5. Sending you periodic emails, which may include appointment-related information, responses to inquiries, educational content, and other relevant communications

Information Security

In order to protect and safeguard your personal data, we employ SSL encryption and other secure connection technologies to collect, store, and process your data. Our information security practices adhere to industry standards and are designed to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.

Data Sharing

We do not sell, trade, or rent your personal information, ever. At times, we may engage third-party service providers to assist in operating our business, our website, and/or to manage specific activities on our behalf, including but not limited to: client management, scheduling, and form processing (Practice Better), email marketing and newsletter delivery (MailerLite), analytics (Google Analytics), payment processing, and other similar services.

In such cases, your information may be shared with these third parties, but only for limited purposes directly related to the services they provide on our behalf. Embedded forms on our Website (including application and testimonial submission forms) are processed through Practice Better and are subject to Practice Better’s own privacy policy in addition to this one.

Third-Party Links

Our site may feature content or links that direct you to the websites and services of third parties. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. These sites or services may have their own privacy policies and customer service policies. Your interactions on these external websites are governed by their respective terms and policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, or as permitted by applicable law. Email subscriber data is retained until you unsubscribe or request deletion. Form submission data is retained for the duration of any active coaching relationship and for a reasonable period thereafter.

Data Analytics

This Website uses Google Analytics to collect information about site usage and visitor behavior. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Children’s Privacy

Our Website, products, and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.

Data Rights

All visitors and users of this website have the following rights with regard to their personal information:

  1. The right to access the personal information that we have collected about you.
  2. The right to say no to the sale of your personal information.
  3. The right to request that we delete all or some of the personal information that we have collected on you.
  4. The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
  5. The right to request that we amend any of the information that we have collected about you.
  6. The right to withdraw your consent to the processing of your data.
  7. The right to request that we restrict the processing of your data.
  8. The right to lodge a complaint regarding our collection, sharing, and processing of data with competent authorities in the proper jurisdiction.
  9. The right to not have to identify yourself, or to use a pseudonym, in certain circumstances.
  10. The right to stop receiving unwanted direct marketing.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law, including the California Consumer Privacy Act (CCPA) and other applicable state privacy regulations.

Policy Revisions

We reserve the right to revise this Privacy Policy as needed. We encourage you to check this page periodically for any changes. Your continued use of the Website following the posting of policy revisions signifies your acceptance of those changes.

User Consent

By utilizing our Website, programs, products, and services, you demonstrate your consent to all provisions outlined in this Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Joshua Paigen
Mandrake Health LLC
info@mandrake.health